Your customers
never wait.
Ever.

Humming is an AI agent that handles your customer inquiries, books appointments, follows up after every job, and collects reviews. It works 24/7, so your business keeps humming even when you're not there.

42 hrs
Average SMB response time to inquiries
62%
Of customers won't return after slow response
24/7
Humming responds in under 2 minutes
£25k+
Annual cost of a receptionist in the UK
How it works

Connect your inbox. Humming handles the rest.

01

Customer reaches out

Someone emails asking about your services, pricing, or availability. Instead of sitting in your inbox for hours, Humming reads it instantly.

02

Humming responds

A warm, professional reply goes out within minutes. Answers their questions, suggests available times, and guides them toward booking.

03

Appointment confirmed

The booking is locked in. Confirmation sent to the customer. Reminder scheduled for the day before. You see it on your calendar.

04

Follow-up and review

After the job, Humming checks in with the customer. Asks for a review. Handles any issues. The loop closes itself.

Six jobs, zero new hires.

Inquiry Response

Reads every incoming email, understands the intent, and sends a helpful, on-brand reply within minutes.

📅

Appointment Booking

Checks your availability, proposes times, and confirms bookings without back-and-forth.

🔔

Reminders

Sends appointment reminders to reduce no-shows. Follows up if someone hasn't confirmed.

💬

Post-Service Follow-up

Checks in after every appointment. Asks how it went. Flags issues before they become complaints.

Review Collection

Prompts happy customers to leave reviews. Routes unhappy ones to you privately first.

📈

Weekly Reports

Every Monday, you get a summary: inquiries handled, bookings made, reviews collected, issues flagged.

Your business should hum,
not stall.

Most service businesses lose revenue to slow responses and missed follow-ups. Humming makes sure every customer gets the attention they deserve, every time, without adding to your headcount.